| Desktop Operating Systems:
- Microsoft Windows 95 up to Windows 11, Linux
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| Infrastructure Server Software and Utilities:
- uniFLOW Canon print server software
- Apache and IIS
- Over 5 solid years of Active Directory Administration including Group Policy
- Microsoft Exchange
- Backberry Enterprise Server
- DNS, DHCP, SSH, SMB
- Hyper-V
- Mitel and Nortel Phone Systems
- Basic MSSQL administration
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| Networking:
- Networking experience with Windows and Linux
- xperience troubleshooting PCs, laptops, toughbooks, Microsoft Surface Computers, standard and non-standard hardware and software
- Knowledge of troubleshooting tools such as ping, pathping, ipconfig, ifconfig, traceroute, tracert, SFC, and DISM
- Installation and configuration of network printers
- Sophos UTM9 Firewall and VPN devices
- File and Print Services
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| Smart Phones:
- Blackberry, iPhone, and Android |
| Ticketing Systems:
- Remedy, Service Now, Zoho, Freshdesk, Tracs, and Front Range
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| System Protection, Backup, and Recovery:
- Tape backup management
- Norton Ghost
- Symantec Backup Exec10, 11d, and 12
- Veritas Backup
- Legato Networker Backup
- Simpana Commvault backup software
- CA Brightstor ARCServe
- Veeam Backup
- Veeam Backup for Microsoft 365
- Data Protection
- Trend Micro and Symantec Corporate Antivirus
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| Infrastructure Operating Systems and Cloud Systems:
- SharePoint 2010 and SharePoint Office365 Administration, Intune
- Office 365 management
- Windows Server 2000/2003/2008/2012/2016 administration
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| Business:
- Asset Management
- Technical Project Management
- Vendor management
- Acquiring proposals
- Mentoring
- Entrepreneurial Spirit
- Help prepare IT budgets
- ITIL4 methodologies
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| Certifications and Licenses:
- A+, Network+, Server+, MCSA
- Class 3 driver's license and vehicle
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| Accomplishments:
- Managed successful Canadian print server upgrade projects at WorleyParsons.
- Reduced the number of outstanding issues at EBA Engineering Calgary Office by 300%.
- Replaced a temporary computer setup technician on a major Shoppers Drug Mart computer roll out project and as a result, the project was completed one week earlier than scheduled.
- Completed writing a book titled 'Start Computing Here'.
- Helped update and save the IT infrastructure at March Consulting Associates by updating a failing backup system, assisting in the purchase and implementation of a storage system, virtualizing failing and end-of-life physical servers, and implementing Microsoft Office365.
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Click Here To Download My Resume |
